Q: Can I have a sample order?
A: Yes, sample orders are welcome for testing and quality evaluation. Mixed samples are acceptable.
Q: What is the lead time?
A: Sample orders usually take 7-10 days. Mass production lead time is approximately 25-30 days.
Q: What is your Minimum Order Quantity (MOQ)?
A: The standard MOQ under EXW terms is 200 pcs. Customized orders require an MOQ of 500 pcs.
Q: How do you ship the goods and how long does delivery take?
A: Shipment can be arranged via UPS, DHL, FedEx, TNT, air freight, or sea freight depending on order quantity and shipment volume.
Q: How do we proceed with an order?
A: Inquiry → Quotation confirmation → Proforma Invoice issued → Payment → Production → Shipment → Delivery.
Q: What payment methods do you accept?
A: T/T (bank transfer), PayPal, and Western Union are accepted.
Q: Do you offer a warranty for the products?
A: Yes, all products are covered by a one-year warranty.
Q: Do you accept OEM/ODM orders?
A: Yes, OEM and ODM services are available.
귀하의 메시지는 20-3,000 자 사이 여야합니다!
